To enhance its operating efficiency, Ascometal® has on the one hand operational units and on the other hand transverse services
- Production units :
- 2 cold finishing entities
- Le Marais
- Transverse services:
- Sales & Marketing, Finance, Technical, Human Ressources, Transformation & IT, R&D, Legal, Purchasing
From a commercial viewpoint, three logics are followed to master Customer Satisfaction:
- Organisation by market: each market targeted by Ascometal® is assigned a Market Manager who works closely with a Marketing Manager and Technical & Development Managers, dedicated to the specific needs these customers
- Order management and order follow up close to production facility: customer services are mostly located in the mills for a better interaction with Production and Logistics.
- Sales force close to customers:
- In France sales managers are located in the mills, our subsidiaries in Germany, as well as our representations in Italy & Spain and USA handle both front and back office
- A specific Direct Export unit, located in France and relying a solid network of local agents cares for the rest of the business
Our customers are in direct contact with an experienced team with the necessary expertise, know-how and technical and commercial skills.